Delivery Conditions

Shipping Option

Bolero Drink Australia offers a standard shipping option to all customers; we use Australia Post.

Australian Weight Base Shipping up to 0.5kg: $12

Australian Weight Base Shipping over 0.5kg max 3kg: $18

Tracking Your Order:

Australia Post: www.auspost.com.au/track/track.html

Delivery Times:

Bolero Drink AU aims to get all orders dispatched within 72 hours of you placing your order, we do not ship orders on public holidays and/or weekends. Bolero Drink AU does not take responsibility for any delays of your parcel/order from the moment it is handed to the courier driver, in this case, AU Post. Delivery based on location vary from 5-7 working days, in some areas (NT or WA) it can be up to 10 working days.

Your shipping address, phone number and email address:

Please make sure your shipping address, phone number and email are full and complete. The phone number or email may be used by the shipping company to contact you in case they have problems delivering your order.  Bolero Drink AU is not responsible if you incorrectly enter your address on your order and will not be responsible for your parcel if it is incorrectly delivered because of this.

Refunds

Bolero Drink AU do not offer product refunds once the product has been opened (unless the product is expired).  We will also not offer product refunds for a ‘change of mind’ on the purchase, We do not offer a refund for lost packaging, as soon as we hand over your parcel to AU Post, their responsibility to deliver your parcel, and the client responsibility to track the parcel. In case of damaged or lost parcel please contact AU post. If you would like to request a refund please email info@bolerodrinks.com.au and they will be able to help you with your request.

Refunds will not be issued until the returned packages are physically in our warehouse.